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From the comfort of your home, office or anywhere, you can acquire knowledge and practices that will change your results in sales and customer service forever. Training worth thousands of dollars from highly acclaimed expert instructors is value priced to fit almost every budget. Results acquired through Tapestry webinars and tools will pay for this training in no time and many times over.
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RT 4050 Customer Relationships Month

Learn how to build successful customer relationships by attending all four webinars at your convenience.

Credibility from Business Rapport

Power Rapport - The Personal Relationship

Expanding Your Base in the Account

Power Relations Demonstrations

RT 4060 Understanding Customer Needs Month

There are ways to uncover your customer's needs that will solidify your relationship with them. 

  • The Magic Question: Better than Pain webinar
  • The White Board for Power Discussions webinar
  • The Powerful Summary of Needs webinar
  • Questioning Demonstrations webinar
RT 4070 Selling Value Month

Four webinars that will provide you with the skills to win without discounting, to help your customers find the hidden budget for your products and services, to help your customer create urgency for your solution, and to help you hone your skills in quantifying the benefits of your offerings.

  • Win Without Discounting
  • Finding the Hidden Budget Pool
  • Creating Urgency from the Customer
  • Differentiation Demonstrations
RT 4080 Handling Objections Month

Learn effective objection handling techniques in these four webinars:

  • Questioning to Handle Objections
  • Objections: Get on the Client's Side
  • Handle Objections With Empathy
  • Objections Demonstrations
RT 4090 Selling Upgrades Month

You can maximize your sales by selling upgrades to your existing clients.  Learn the most effective ways to produce success in this series of four webinars:  

  • Upgrades and Renewals webinar
  • The Follow-Up Upgrade Call webinar 
  • Observation and Companion Upgrades webinar 
  • Upgrade Demonstrations webinar
RT 4091 Upgrades and Renewals Upgrades are the easiest and most available business for just about any kind of company. Think about it. No matter what product or service that a person has bought, sooner or later they will see the need for an upgrade or a renewal. Learn an effective strategy for farming upgrades.

Upgrades and Renewals webinar

RT 4100 Presenting Solutions Month

In these four webinars, you'll learn the techniques that will give you the edge when you present your products and services to your customer.  

  • Solutions, Not Product Pitches recorded webinar
  • Interactive Presentations recorded webinar
  • Same Product, Different Presentation recorded webinar
  • Presentation Demonstrations recorded webinar
RT 4101 Solutions, Not Product Pitches Even if you can present without notes, do perfect live demonstrations, and wow any audience. Even if your close rate is right with the company’s historical average. But who wants to be average, when you can set the bar for great?

Solutions, not Product Pitches recorded webinar 

RT 4104 Presentation Demonstrations Whether you have had weeks to plan and prepare or if the customer just called you on the phone, your presentation is still in your critical path to a sale. How can you be prepared to make a presentation, not a product pitch, but a presentation in any situation… even at a moment’s notice?

Presentation Demonstrations recorded webinar

RT 4111 Use the Customer's Words In Your Close Some people think that closing is scary because we have a fear of rejection. Some people think that the longer you talk, you can pretend that you still have a chance. Maybe. But there is one thing that takes all of the fear away. And it’s right there in front of you.

Use the Customer's Words in Your Close webinar -- recorded

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Tapestry: Sales Immersion

Features a national topic for sales effectiveness.

Individuals or
entire organizations can participate.

Webinars, downloadable tools for sales and management,
Forum discussion threads,
On-line course offers, Articles,
Tweets and
Success stories

Designed to have an immediate impact on

  • Sales

  • Profitability

  • Consistency

  • Performance

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